Early iPhone Duo users complain of inner display cracking issue, Apple responds

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Apple has finally broke it’s silence on reports alleging the iPhone Duo inner display cracking issue. Apple reportedly acknowledged that it is aware about the iPhone Duo inner display cracking issue, reported 9to5Mac. Moreover, it has added a basic suggestion for affected users.

Earlier, several early iPhone Duo users reportedly complained about the a damaged internal display on their new phones. They alleged that the internal display of the iPhone Duo got damaged when they opened the phone after feeling resistance from the hinge. This caused a popping sound to be heard from the hinge, and the display being damaged immediately afterwards.

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As the issue started to gain traction on social media and internet forums, the tech giant responded to the claims and stated, “The response to iPhone Duo from early users has been incredibly positive, and we are seeing exciting things from developers who are rapidly updating their apps to take advantage of its unique form factor. We are aware of an issue impacting the inner display on a small number of iPhone Duo units. If users experience issues with their iPhone Duo display, they should contact AppleCare for a replacement.”

Though, Apple responded to the complains, it did not provided an explanation for what the cause could be. Apple claims the issue is impacting a small number of units, which might be true if we look at the sales of the device. The users have been advised to contact AppleCare as soon as possible so you can secure a replacement device as soon as one is available.

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