A view of Fullerton Health Hub Pasir Ris and a sign showing Doctor Anywhere's logo. (Photos: CNA, Facebook)

Recent cybersecurity incidents involving 6 healthcare entities did not disrupt patient care: MOH

There is no evidence so far that patient safety and care have been compromised, the Ministry of Health said.

by · CNA · Join

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SINGAPORE: The Ministry of Health (MOH) is taking the recent spate of cybersecurity incidents across the healthcare sector very seriously, it said on Thursday (Nov 12).

The breaches have not disrupted patient care operations, and there is no evidence so far to suggest that patient safety and care have been compromised, MOH said in a statement.

“To our knowledge, there had not been unauthorised access of patient health records in these breaches,” the ministry added.

Nevertheless, MOH is following up with the affected entities - including the Agency for Integrated Care, Alliance Medinet, Doctor Anywhere Group, Fullerton Health Group, Minmed Group and Dementia Singapore - to assess the full implications of the recent incidents.

The affected entities are working closely with cybersecurity consultants and the relevant authorities, including the Cyber Security Agency of Singapore (CSA) and the Personal Data Protection Commission (PDPC) to follow up on the breaches.

MOH has asked Synapxe and the public healthcare institutions to stay vigilant and increase monitoring for potential cyber threats across public healthcare IT systems. 

Private healthcare providers were also advised to review and strengthen their cybersecurity measures to protect their systems and health information.

“These incidents underscore the importance of being vigilant and despite the best of efforts, every IT system is vulnerable to the most determined attack.

“With the advancement of technology, especially AI, vulnerabilities will be easily exposed and cyberattacks more frequent, rapid and formidable. 

“MOH reminds all licensed healthcare institutions and Healthcare Information Management System providers to remain vigilant, strengthen their cybersecurity posture, and ensure the security and integrity of their IT assets, systems, and patient data.”

Earlier on Thursday, the Agency for Integrated Care said it had detected a cybersecurity incident on Nov 10 in which the personal data of up to 4,064 employees of public healthcare institutions and community care providers may have been accessed.

Healthcare and healthcare-related organisations Minmed, Fullerton Health, Doctor Anywhere and Dementia Singapore have also disclosed cybersecurity incidents over the past week.

Dementia Singapore disclosed an incident affecting its system on Nov 10, while Minmed reported a cybersecurity incident involving one of its systems on Nov 11.

On Nov 6, Doctor Anywhere said users’ personal data was leaked in a “malicious cyber incident”. Cybersecurity consultant Ensign InfoSecurity said clinical records were not affected.

On Nov 9, Fullerton Health said its Migrant Worker Primary Care Plan programme was affected by a cybersecurity incident involving unauthorised access.

Preliminary investigations found that migrant workers’ full names, FIN numbers, dates of birth, mobile numbers, email addresses and residential addresses may have been affected.

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Source: CNA/rl

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