Nr Railway launches initiatives to improve passenger facilities, boost revenue

Jammu Tawi, May 22: In a major step towards providing world-class facilities to passengers and strengthening financial self-reliance, Jammu Division of Northern Railway has launched several new commercial initiatives under the leadership of Senior Divisional Commercial Manager, Uchit Singhal.

According to a statement issued, the initiatives aim to enhance passenger convenience while generating non-fare revenue for Indian Railways through a transparent digital e-auction system.

As part of the initiative, Jammu Division has awarded key commercial contracts through the e-auction platform to ensure transparency and modernization in railway services.

At Kathua Railway Station’s Platform No. 1, a new multi-purpose stall will provide passengers with travel essentials, snacks and reading material under one roof, improving convenience for commuters and visitors.

Similarly, a multi-purpose stall will also be established at the second entry gate of Jammu Tawi Railway Station. The facility is expected to reduce congestion at the main entrance and offer passengers an improved and premium retail experience.

Besides station facilities, the division has also initiated steps to upgrade catering services in trains. As part of the first phase, TSV services have commenced in the Shri Mata Vaishno Devi Katra-Budgam Vistadome Special train (04687/04688). Passengers travelling through the scenic Kashmir valley route will now be served branded food items and sealed drinking water directly at their seats.

In addition, rights for sale of various items in DMUs and other local trains have also been awarded through the e-auction process, making travel more convenient for daily commuters and tourists alike.

Speaking about the initiatives, Senior Divisional Commercial Manager Uchit Singhal said that the measures reflect Indian Railways’ commitment towards balancing financial self-reliance with world-class passenger services.

“These initiatives are proof of Indian Railways’ resolve where financial self-reliance and world-class service go hand in hand. These commercial measures will ensure sustainable revenue for Jammu Division and make every passenger’s journey through Jammu & Kashmir safer, more convenient and more memorable,” he said.