Rami Hammoude - Customer Service Employee of the Year - Jersey Evening Post
by James Lewis · Jersey Evening PostSponsored Learn More Advertiser content: This content was commissioned and paid for by Intact Insurance. The news and editorial staff of Jersey Evening Post had no role in the creation or production of this story.
Rami Hammoude – Customer Service Employee of the Year
Sponsored by Intact Insurance 17 September 202617 September 2026
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Nominated by: Tracy Collins
A DEPUTY manager of a hotel has been nominated for the Customer Service Employee of the Year award, having “consistently demonstrated exceptional customer service”.
Rami Hammoude joined La Haule Manor in April 2024 and according to his nominator, hotel general manager Tracy Collins, he has made a lasting impact on the business.
“He does far more than simply look after guests,” Ms Collins explained. “He makes people feel genuinely welcome, valued and at home.
“Rami has a natural ability to create personal connections. He remembers guests, notices the smallest details and is always willing to go the extra mile to make their stay special. His warmth, professionalism and genuine care leaves a lasting impression.”
Mr Hammoude’s efforts have also been noticed by guests who have left glittering reviews of his work, Ms Collins said, showing his “commitment to customer service is not simply an opinion from colleagues or management, but it is something guests personally experience and remember”.
She added: “Rami represents the very best of Jersey hospitality: genuine care, professionalism and service from the heart.”
Sponsored by Intact Insurance
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