Verizon is forcing loyal customers to pay more, but there's a way to change that

Verizon has specifically disqualified loyal customers from a discount scheme aimed at getting everyone to switch to its new MyPlan subscription, and fans are very upset (via Phone Arena).

Customers who stuck with Big Red are paying more on their new plan then their old one, but thankfully, there's an easy way to fix this problem.

Come for the $10 discount, stay for the $0 discount

Verizon is in the midst of rolling out its new MyPlan subscription plans, and as part of its incentive structure for getting people to take up its new plans, it's offering a $10 discount for autopay.

Only, it isn't offering that to anyone coming over from a grandfathered subscription, as it has disqualified those people from this particular promotion.

What's particularly galling for most people is Verizon used to offer this same discount for autopay on its legacy plans — but it slashed that from $10 to $5 in order to push people into signing up for its newer plans. Only, when people moved over, they discovered they weren't getting any discount at all, so most were now paying more than on their legacy plan that had a $5 discount.

ViralSavage, the person who made the original Reddit post, claims this is an intentional ploy by Verizon, and blames the new CEO, Dan Schulman.

There's no evidence for this, but regardless, it's disappointing that Verizon would choose to punish customers for staying with it, rather than rewarding them.

Thankfully, there's a workaround that gets the $10 discount back, according to another Verizon customer. All you need to do is switch autoplay off, switch the plan, and then switch back again, and the $10 discount should now be applied.

Of course, there's another way to ensure you get a discount, and that's to switch carriers entirely. All carriers encourage switchers, and it's likely any disgruntled Verizon customers will be warmly welcomed elsewhere. After all, if Verizon doesn't care enough to keep you around, why should you stay?