Inside Plymouth’s state-of-the-art water treatment works

Since 2020, this first of its kind in the world treatment works has been supplying drinking water to the population of Plymouth

Customers were invited to se around Plymouth’s state-of-the-art water treatment works earlier this month. It was a chance for Pennon to hear customers’ thoughts and discuss the company’s record investment plans.

The WaterShare+ session was the latest instalment of the quarterly events the company stages across the Greater South West. Each meeting is designed to provide customers with the chance to voice their thoughts on how the company and its water businesses – South West Water, Bournemouth Water and Bristol Water – are run.

Pennon’s unique WaterShare+ scheme offers its customers a stake in the business so they can share in the company’s performance. Nearly 100,000 shares have been issued, with one in 14 customers currently shareholders, and plans to make that one in ten by 2030.

Members of the Pennon leadership team, including CEO, Susan Davy, and Managing Director for Water Services, David Harris, gave updates to customers about the Plymouth area and region-wide investment plans for the future.

Susan Davy, Chief Executive Officer, said: “It’s important that our customers have the chance to talk to us about both our performance and our plans, and I’d like to thank everyone who attended our latest meeting.

"Our customers are set to see record investment in their water services over the next five years and our WaterShare+ scheme makes sure they each have a say in what this investment ultimately looks like.”

As well as the chance to put questions to Pennon’s executives and learn how the water supply in Plymouth is sourced and treated, customers were treated to a tour around Mayflower.

Since 2020, this first of its kind in the world treatment works has been supplying drinking water to the population of Plymouth and some surrounding areas using cutting-edge treatment processes, designed to produce impeccable drinking water and to be more sustainable than a traditional water treatment works.

For more information on WaterShare+ and details about future meetings, visit South West Water.

Join PlymouthLive's WhatsApp community for top stories and breaking news sent directly to your phone

PlymouthLive is now on WhatsApp and we want you to join us. Once you sign up for our updates, we'll send the latest breaking news and biggest stories of the day straight to your phone.

To join our community, you need to already have WhatsApp. All you need to do is click this link and select 'Join Community'.

No one will be able to see who is signed up and no one can send messages except the PlymouthLive team.

We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like.

To leave our community click on the name at the top of your screen and choose 'Exit group'. If you're curious, you can read our Privacy Notice.

Click here to join our WhatsApp community.