Arizona Crypto ATM Law Refunds $171,000 to Scam Victims
by Maisie Morrison · BlockonomiTLDR
Table of Contents
- Arizona’s crypto ATM law has returned $171,332 to 35 scam victims since it took effect in September 2025.
- New customers must report fraud within 30 days to both the kiosk operator and law enforcement to qualify for a full refund.
- New customers face a $2,000 daily transaction cap, while existing customers can transact up to $10,500 per day.
- Kiosk operators must use blockchain tracing tools, post warnings, give receipts, and offer 24/7 customer support.
- The FBI logged 13,460 crypto kiosk complaints and about $389 million in U.S. losses in 2025.
Arizona’s crypto ATM consumer protection law has helped 35 scam victims get their money back. The state’s Attorney General’s Office announced on August 12 that victims have recovered $171,332 in full refunds.
The law, House Bill 2387, took effect on September 26, 2025. It requires kiosk operators to reimburse certain victims who were tricked into making a crypto transaction.
Attorney General Kris Mayes said her office wants to help more people use this process. “My office is happy to help any victim of crypto ATM fraud receive a refund they are entitled to under Arizona law,” she said.
The announcement did not name which kiosk companies issued the refunds. It also did not share how many claims were denied.
Who Qualifies for a Refund
The refund rule only applies to “new customers.” Under the law, that means someone who has used a specific kiosk operator for fewer than 10 days.
To qualify, a victim must contact the kiosk operator and either the Attorney General’s Office or police within 30 days of the transaction. The victim then needs a report from law enforcement confirming the transaction was fraud.
Simply showing a receipt or pointing to a warning screen on the machine is not enough. Operators must issue the refund once the reporting steps are met.
New customers can transact up to $2,000 a day across a company’s machines. Existing customers, those who have used the same operator for 10 days or more, have a higher daily limit of $10,500.
Lawmakers originally proposed a $1,000 daily cap for new customers before raising it during the legislative process.
Operators also have ongoing duties. They must offer round the clock live customer service and post a toll free number.
They are required to give customers detailed receipts. They must also use blockchain tracing software meant to block transfers to wallets linked to fraud.
How Arizona Compares to Other States
Arizona’s approach allows crypto ATMs to keep operating under rules and refund requirements. Other states have taken a different path entirely.
Minnesota moved from safety rules to a full ban on the machines, which started in August. Indiana and Tennessee have also banned crypto kiosks over fraud concerns.
Georgia chose a middle ground similar to Arizona, adding limits, warnings, and refund rules instead of a ban. Missouri has taken a legal route, suing operator CoinFlip over alleged scam related transactions.
Nationally, the fraud problem remains large. The FBI’s Internet Crime Complaint Center recorded 13,460 crypto kiosk complaints in 2025, with losses near $389 million.
That marked a 23% rise in complaints from 2024 and a 58% jump in losses. People over 60 filed 6,188 of those complaints, accounting for more than $257 million in losses.
The FBI noted that kiosk related complaint totals can include scams that used other payment methods too. This means the numbers are not a precise measure of losses tied only to kiosk transfers.
For now, Arizona’s 35 refunds are the clearest sign the law is working as intended. Future updates on total claims and denied cases would show more about how well the system holds up over time.