A food delivery driver's demand for tips from customers, threatening to cancel orders otherwise, has sparked heated online debate. Grab emphasized that drivers should complete orders regardless of whether a tip is received. Grab stated that tipping is entirely voluntary and drivers should not use it as a condition for order completion.

A food delivery driver's demand for tips from customers, threatening to cancel orders otherwise, has sparked heated online debate. Grab emphasized that drivers should complete orders regardless of whether a tip is received. Grab stated that tipping is entirely voluntary and drivers should not use it as a condition for order completion.