Noida Rapido rider dares woman to go complain after texting her 'I love you'

A Noida-based woman shared a post claiming that a Rapido rider sent her personal messages after completing a delivery. The rider even dared her to lodge a complaint with the company.

In Short

• Noida woman harassed by Rapido rider after parcel delivery
• Rider sent personal messages including 'I love you'
• Woman threatened police complaint, rider dared her to complain

A woman residing in Noida was left uncomfortable after a Rapido rider sent her personal messages, including “I love you” after a parcel delivery order. When she threatened to report him to the police, he appeared unfazed and challenged her to complain to the company as well.

Geetika Srivastava shared a screenshot of the exchange on LinkedIn, showing the messages she received from the rider. He first texted her, “Hello, kesi ho aap? (Hello, how are you?)” and then followed it with a blunt “I love you."

Geetika immediately told him not to contact her again and warned him of a police complaint.

Instead of backing off, the delivery rider responded, “Ha kardo. Jao. Rapido me kar do (Yes, go ahead. Make the complaint. Go and complain to Rapido).”

It was this response that particularly concerned Geetika. Sharing the conversation, she questioned why the man seemed so confident about facing a complaint and whether such behaviour carried any consequences.

“Being a woman in this country is tough, but apparently now you can’t even book a single Rapido parcel delivery without being harassed by their delivery guys,” she wrote.

She also questioned the company’s process for hiring and monitoring its delivery partners. “Look how confident he is, telling me to complain. Does that mean he suffers no consequences? What sort of riders have been employed by the company?” she asked.

See the post:

Rapido responded to Geetika’s post with an apology regarding the incident she faced. The company said it understood her concerns regarding the delivery executive’s reported behaviour and that such matters were taken “very seriously”.

“Customer safety, dignity, and respect are our top priorities,” Rapido said in its response.

The post started a wider discussion on LinkedIn, with several users criticising Rapido’s response and sharing their own experiences with app-based services.

Some questioned whether a generic apology was enough and called for stronger action when customers report inappropriate behaviour.

However, the company’s statement did not end the discussion, as users continued to question what concrete action would be taken against the delivery rider.

- Ends