Microsoft Outage Disrupts Ticketing Services in Greece

by · Greek City Times

A widespread outage affecting Microsoft’s online services disrupted electronic ticketing and operational systems across Greece, causing problems for passengers trying to access tickets while leaving public transport operations largely unaffected.

The Microsoft service disruption affected several electronic services, particularly the issuing and delivery of online tickets. Rail passengers experienced difficulties accessing tickets sent through Gmail and Outlook accounts, as the outage affected their ability to retrieve booking confirmations and travel documents.

Despite the disruption, public transport services continued operating normally. Airlines also reported limited impact, as most passengers had already purchased their tickets or could access them through airline applications.

Hellenic Train advised passengers purchasing tickets online to save or record the booking reference provided when completing their transactions. This would allow them to travel normally even if Microsoft’s service disruption prevented them from accessing their electronic tickets.

Read more: Global Microsoft Outage Disrupts E-Ticket Issuance in Greece

Ticket offices also continued to operate as usual, providing passengers with an alternative way to purchase tickets.

(Source: ERT)

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