A week after Helene struck, power outages and impassable roads stymie recovery as death toll reaches 200

Estimated read time: 5-6 minutes

ATLANTA — A week ago, Helene was plowing into Florida, thrashing cities and towns on the Gulf Coast while millions of people ahead of the hurricane's path were dealing with rains that preceded even more rain. Forecasters warned of impacts that would be felt far inland.

In the Southeast, roads were covered with cars, not feet of water. Bridges were still up. The lights were still on. The town of Chimney Rock – home to a popular North Carolina state park, breathtaking views and iconic rock formation – was still looking forward to visitors.

A week later, 200 people are now confirmed dead across six states, making Helene the deadliest hurricane to hit the United States mainland since Hurricane Katrina in 2005. Eight additional deaths were announced Thursday in Georgia, while authorities in western Florida reported one additional death.

Those who survived are still in disbelief after the historic storm pummeled their homes and communities. Chimney Rock has been washed away, as have roads and bridges throughout the massive storm's path.

Survivors are pitching in for each other, bringing food and water, helping dig out and cut up knocked down trees. All are hoping for small victories, like getting their cell phone service back or finding a gas station that is open.

Nearly a million customers were still without power as of Thursday morning, according to PowerOutage.us. Most are in the Carolinas, where regional energy provider Duke Energy says "major portions of the power grid … were simply wiped away."

Helene's swift floodwaters took out so many power poles and electric lines, infrastructure needs to be rebuilt before power is restored.

In some Georgia counties and one in North Carolina, utilities say more than 90% of their customers are still in the dark. In one small South Georgia county, 99% of the homes and businesses are without electricity.

Hundreds of roads remain closed, hampering efforts to send aid to hard-hit communities. And for those who left before Helene, it's delayed their returns to check on family, friends and the state of their homes. Some areas are so inaccessible supplies are being delivered by mules and by air.

In Weaverville, North Carolina, things are improving for around 5,000 residents, but "they're still pretty rough," Mayor Patrick Fitzsimmons told CNN on Wednesday. The mayor was speaking from the grocery store: the only place in town that had working Wi-Fi, he said.

Relief efforts across the damaged areas are picking up as linemen restore power and the military and relief groups bring in people and supplies. On Wednesday, President Joe Biden deployed 1,000 troops from Fort Liberty in eastern North Carolina to the ravaged western part of the state. Biden visited North and South Carolina on Wednesday while Vice President Kamala Harris visited Augusta, Georgia, a city still under a curfew and a boil water advisory.

Asheville restaurant owner commits to preparing 1,000 meals a day

Before Helene, Katie Button's popular Asheville, North Carolina, restaurants Cúrate and La Bodega were thriving. Now, she says it could take up to a month before the restaurants even have access to running water.

As the community tries to comprehend the magnitude of Helene's destruction, Button told CNN she's focusing on doing what she can to help those in dire need.

Her restaurants have partnered with chef José Andrés' World Central Kitchen to deliver meals and water to those who have been cut off in the aftermath of the storm.

She estimated they would have prepared 3,000 meals for residents in Asheville and the surrounding community by the end of Wednesday.

"We're able to do it because World Central Kitchen is trucking water in for us to be able to use," Button said.

"We will do at least 1,000 meals a day. And then they helicopter those meals to people who are completely cut off from road access. There's so many challenges."

'We've never seen anything like this'

Robert Gaudet, the founder and CEO of the Cajun Navy, a volunteer disaster rescue and response team, has witnessed the devastation of dozens of natural disasters firsthand.

But he told CNN the destruction from Hurricane Helene has him lost for words.

"We've done a lot of disasters. We went to Maui for the wildfires. We've never seen anything like this," he said.

"When there's feet of mud filling up properties and homes and an entire town is washed into a lake … and it's not just what you see, but it's where you can drive for hours and hours and see the destruction and damage, you lose a sense of how life has been and how it is for you really quickly."

Starlink, SpaceX's satellite internet service, announced it will provide free service for 30 days in regions affected by Hurricane Helene.

"For those impacted by Hurricane Helene, or looking to support response and recovery efforts in affected areas, Starlink is now free for 30 days," Starlink said on X.

After 30 days, customers will be moved to a "paid residential subscription, tied to the location you are using it in at that time," the company said, adding: "We will reevaluate as necessary based on conditions in the area."

The Federal Emergency Management Agency is still working with state and local officials to confirm how many people are missing in the aftermath of Helene, Administrator Deanne Criswell told CNN's Jim Acosta on Wednesday.

More than 3,500 FEMA personnel have been deployed – including 1,200 in North Carolina alone – to aid in search and rescue and recovery efforts, Criswell said.

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Steve Almasy