A Microsoft Outlook app page is shown on Nov 12, 2026, in Chicago, Illinois. (Photo: Getty Images via AFP/SCOTT OLSON)

Microsoft Outlook outage: Governments, businesses affected worldwide as tech giant struggles to restore services

The outage has affected some government systems in Singapore, but authorities assured the public that emergency services remain fully operational.

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SINGAPORE: Microsoft is struggling to restore services after a major global outage disrupted government agencies and businesses, leaving users unable to access Outlook and other applications for more than 12 hours on Friday (Nov 13).

The tech giant has reported limited recovery in some regions, but repeated efforts to stabilise its infrastructure have failed to deliver sustained improvements.

The outage has affected users in 74 countries and territories, according to outage tracker Downdetector. 

In Singapore, some government systems have been disrupted, while DBS, UOB and OCBC are among the banks reporting email issues. 

Follow our live blog for the latest developments, Microsoft's efforts to restore services and the impact on users.

Source: CNA/gs

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