South Korean small businesses seek labor consulting

· UPI

June 2 (Asia Today) -- South Korean small business owners called for more practical labor consulting and measures to ease payroll burdens during a government meeting Tuesday.

The Ministry of SMEs and Startups held a roundtable on labor difficulties facing small businesses at the Korea Certified Public Labor Attorneys Association in Yeongdeungpo-gu, Seoul.

Minister Han Seong-sook, government officials and representatives from convenience stores, restaurants and cafes attended the meeting to discuss labor management difficulties in the field.

Participants said complicated wage rules, including weekly holiday allowances and severance pay, have become a major management burden. They urged the government to provide professional consulting support.

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At the meeting, the ministry announced support measures to help small businesses manage labor issues. The measures include a question-and-answer guidebook on commonly missed labor rules, regional on-site briefings and stronger online guidance through short-form videos.

The ministry also plans to help resolve disputes through counseling centers and labor lawyers. It said it will link a 24-hour artificial intelligence labor law counseling service with Small Business 24, a government support platform for small businesses.

Small business groups, however, expressed disappointment with the measures. They said expanding online and offline counseling channels could become a formality unless the government also secures enough budget and staffing to handle a surge in labor complaints.

They also said 24-hour AI counseling may have limits because labor disputes often involve complicated facts and competing interests that differ from case to case.

Participants emphasized that small businesses need more than basic information or counseling. They said the government should build a field-based consulting system and adopt policies that directly reduce labor cost pressures.

They said the government needs a bolder approach that goes beyond publicity-focused measures to address the core problems facing small businesses, including complex employment structures and allowance management.

"We will implement the measures announced today without disruption to create an environment where small business owners can run their businesses with confidence," Han said.

The government said it will continue listening to difficulties in the field and review possible improvements to the system.

-- Reported by Asia Today; translated by UPI

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Original Korean report: https://www.asiatoday.co.kr/kn/view.php?key=20260602010000499