Microsoft blames undismissible Teams location prompts on macOS update

Microsoft has confirmed user reports that the Teams team collaboration app is displaying non-dismissible location prompts on some macOS systems.

According to affected Teams users, these non-dismissible prompts have been appearing on macOS devices over the past week, asking for permission to use their location "for things like GPS and Wi-Fi."

"I have been getting this message on macOS since May 14, 2026. At first, it would go away after the first click of 'Don't Allow,'" one user said. "Today, I have clicked 'Don't Allow' at least twenty times in a row, and the dialog keeps coming right back. I checked for a Microsoft Teams update, but there isn't one."

Earlier today, Microsoft acknowledged this known issue in a new incident report (TM1315837) and blamed it on a recent macOS security update that prevents the operating system from retaining users' location-permission selections.

"We've identified that a recent macOS security update doesn't store users' location permission selections for Teams as expected, resulting in repeated location prompts," it said.

"We're working with Apple to better understand the change and identify a resolution. In parallel, we're investigating a potential fix within Teams to mitigate the repeated prompts."

​Microsoft added that the issue affects only certain Microsoft Teams users on Mac who have enabled location access in their Teams settings.

Until a fix is available, impacted users are advised to work around the issue by manually enabling location access for Microsoft Teams within macOS settings.

To do that, go to System Settings > Privacy & Security > Location Services, locate "Microsoft Teams" and "Microsoft Teams ModuleHost," toggle them on and off, then set them back to the desired setting.

While it has yet to share which regions are affected and how many users are impacted by this incident, Microsoft says the first reports surfaced on May 11.

Microsoft has also flagged this incident as an advisory, a label commonly used to describe service issues involving limited scope or impact.

In recent weeks, Microsoft also began rolling out a fix for a known issue that prevents some Microsoft Teams Free users from chatting and calling others, addressed another issue blocking Windows users from joining Teams meetings due to a bug introduced by a recent Microsoft Edge browser update, and reverted a service update blocking some customers from launching the Teams desktop client.

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