Microsoft Dynamics 365 Human Resources HR software review: Flexible, powerful, but definitely not perfect

TechRadar Verdict

It’s a flexible HR hub for Microsoft-first organizations, and it’s got powerful integrations, but its payroll and recruitment options are handled by third-party tools

Pros

• +Deep integration with the Microsoft ecosystem
• +Strong automation and customization available
• +Straightforward licensing options and superb support

Cons

• -No native payroll functionality
• -No native recruitment/ATS module
• -Best suited to organizations that already use Microsoft

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Jump To:

• Plans and pricing
• Features
• Ease of use
• Support
• Competition
• Final verdict

Microsoft is one of the biggest names in computing and software, but Dynamics 365 Human Resources is not one of the company’s most well-known tools, and it’s not as popular in HR circles as solutions from dedicated rivals like SAP, Sage, or ADP.

With such technological pedigree behind it, though, you’d be wise to consider Microsoft’s tool when searching for a new HR solution.

Microsoft Dynamics 365 Human Resources promises to help your teams increase productivity, boost agility, discover greater insights, and more – all from a central location. However, having tested the best HR software, it's fair to say it has certain issues some businesses won't be able to overlook.

Microsoft Dynamics 365 Human Resources: Plans and pricing

Microsoft is up-front about its pricing for Dynamics 365 Human Resources, which is a pleasing discovery. Not all HR solutions providers are so forthcoming about the financials.

There are no different feature tiers with Dynamics 365 Human Resources – you pay for the product, it integrates with your other Microsoft and third-party solutions, and that’s that. That means you don’t have to worry about missing out on HR functionality you need if you opt for a more affordable product.

Instead, Microsoft’s pricing is divided by user. For every HR professional who wants to use the full capability of the app, you’ll have to pay $135 per user per month. For every employee and manager who needs self-service access, it’ll cost $4 per user per month. Bear in mind that these fees need to be paid yearly.

Microsoft Dynamics 365 Human Resources: Features

Many of Microsoft’s features focus on improving agility and speed in your HR teams – as with most other HR packages, you get plenty of options to create your own workflows, processes, and automations.

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