Google's creepy new Gemini Live Avatars want to try and make online support bots feel more human
Gemini Enterprise customers can now use avatars
by https://www.techradar.com/author/craig-hale · TechRadarNews By Craig Hale Published 25 September 2026
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- Gemini 3.8 Live now includes custom avatars to go with the AI's voice
- Avatars could be used for customer service, training and more
- Gemini 3.8 Live can switch between 97 languages automatically
Google has lifted the wraps of its latest Gemini 3.8 Live model, and with it come avatars you can select to make it feel more like you're speaking to a human. Sort of.
It's all possible through a combination of Gemini's real-time speech capabilities and low-latency video generation, so it looks like your chosen avatar is effectively lip-syncing to the text that Gemini is reading out to you.
Research scientist Shuo-yiin Chang and software engineer CJ Zheng said it now feels like AI has a much more "visual presence" - so that's...nice?
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Gemini now takes on the body of your chosen avatar with Gemini 3.8 Live
Avatars are designed specifically for enterprise users, but rather than company employees talking to an avatar to get their work done, Google sees it more as showing off what's possible for its customers' end users. In other words, avatars could be used for customer service, receptionists, training and more.
From launch, businesses will be able to select from a library of preset avatars, but they can also create custom avatars to fit a company's branding, for example with a relevant logo on its uniform.
On the safety front, Google asserts that videos of its avatars include SynthID watermarking to verify that they are indeed AI-generated. "This imperceptible watermark is woven directly into the audio and video output, helping to ensure AI-generated content remains detectable to help minimise misinformation and misattribution," the company wrote.
In a separate post, Google also revealed that Gemini 3.8 Live can now support 97 languages and automatic language switching to make multilingual conversations more seamless. A more hardcore version of that model, 3.8 Live Extended Thinking, outperformed GPT-Live-1 Astra and Grok Voice Think Fast 2.0 across multiple benchmarks while still ending up cheaper to run per hour of input audio.
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