‘We've always been about democratizing technology’: NetSuite CEO tells us why even your most crucial business data can benefit from the AI revolution
Could NetSuite be your main AI business partner?
by https://www.techradar.com/uk/author/mike-moore · TechRadarFeatures By Mike Moore published 9 April 2026
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As AI becomes an integral part of workflows across businesses in all industries, ensuring the technology offers genuine gains in efficiency and productivity has become a significant consideration for firms of all sizes.
This is particularly true in financial services, where critical data is analysed and stored most carefully, and the idea of handing such valuable information to an AI could be a cause for concern.
To find out how businesses can allay these fears and unlock true progress with AI, I spoke to Evan Goldberg, CEO and founder of Oracle NetSuite, along with Nicky Tozer, Senior Vice President, EMEA.
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AI changes
"We're reinventing NetSuite from the ground up around AI"Evan Goldberg, CEO and founder of Oracle NetSuite
“Doing things smarter is common across all businesses who are looking to grow,” Tozer notes as we talk at the company’s SuiteConnect London 2026 event, “and having learnt from all of the financial and technological challenges over the last few years, everyone is looking for efficiencies and productivity.”
In his SuiteConnect London 2026 keynote, Goldberg had floated the idea of NetSuite being an “autopilot rather than copilot” - so I ask him why the company feels this is the right approach to be taking to such a key form of technology.
“(AI has) changed so much, so rapidly,” he says, “so our approach, which has maybe taken a little longer, is to build it deeply into the system, so that we're reinventing NetSuite from the ground up around AI.”
NetSuite is "letting people experience AI without in the places they're already working without having to do a lot of work to implement that,” Goldberg notes, particularly via its new new AI Connector Service, which will allow customers to bring the likes of Claude to their NetSuite environment in a secure, governed way, while also being able to control how those assistants access and interact with NetSuite data, workflows, and analytics.
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