Google Workspace gets a new intelligence layer to make Gemini more of an agentic assistant

Workspace Intelligence is all about giving Gemini full context

by · TechRadar

News By Craig Hale published 27 April 2026

(Image credit: Google)

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  • Workspace Intelligence connects to your Google ecosystem and third parties
  • The entire Gemini experience feels more cohesive across the board
  • Google is still trying to convince you to migrate away from M365

Google Cloud has shared details of the brand new Workspace Intelligence layer which serves to combine organizational context with artificial intelligence.

For the end user – in this case, business customers – it means the Gemini experience feels far more cohesive across the entire platform, moving beyond generic AI to unlock actual company data like documents, emails and meetings as well as organizational knowledge.

With the huge contextual boost, it brings Gemini closer to being an agentic assistant that can take actions across multiple apps.

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Workspace Intelligence is the layer Gemini always needed

Speaking at Google Cloud Next 2026, Product VP Yulie Kwon Kim said it now allows users to build reports and forecasts, draft presentations from multiple data sources and execute multi-step, multi-app workflows.

Its core principle is to automate the process of finding relevant emails, files and web information to bridge apps and workflows, but there's also an always-learning personalization element that understands how each worker styles and formats content.

Ultimately, it allows users to interact with Gemini in exactly the same way wherever they are, be it within a specific Workspace app or Google Chat, and all the same organisation-wide, Google Workspace-wide context remains accessible.

Importantly, it also includes third-party connectors for external data sources, too, vastly improving the power of Gemini beyond just the Google environment. Early partners include HubSpot, Salesforce, Asana and Jira.

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