Apple announces free repair program for iPhone 14 Plus rear camera issue: Here is how it works 

Apple has launched a free repair program for the iPhone 14 Plus to fix rear camera issues affecting a limited number of devices. Users can check eligibility via Apple's website using their device's serial number.

In Short

• A small batch of iPhone 14 Plus models, produced between April 10, 2023, and April 28, 2024 may have issue withc camera
• If your iPhone 14 Plus has shown signs of this issue, Apple has set up a quick and easy way for you to check eligibility
• This repair program is global but may be limited to the country or region where the iPhone 14 Plus was originally purchased

Apple has identified a minor issue affecting a limited number of iPhone 14 Plus devices, specifically in their rear camera functionality. A small batch of iPhone 14 Plus models, produced between April 10, 2023, and April 28, 2024, might show no preview in the rear camera, preventing users from seeing what they’re capturing. In response, Apple has announced a free repair program to address the problem, reassuring affected customers that they can get this fixed at no charge.

If your iPhone 14 Plus has shown signs of this issue, Apple has set up a quick and easy way for you to check eligibility. By entering your device’s serial number on Apple’s website, you can find out if your phone qualifies for the free repair program. Only certain units of the iPhone 14 Plus are covered, so it’s essential to confirm eligibility before visiting an Apple service center. No other iPhone models, including the iPhone 14, iPhone 14 Pro, or other earlier models, are part of this program.

Apple offers a few ways to get your iPhone 14 Plus repaired. First, you can locate an Apple Authorized Service Provider, which can be done on Apple’s website. Alternatively, you can make an appointment at any Apple Retail Store for a hands-on repair experience. Before you take your iPhone in for service, make sure to back it up using iCloud or your computer to safeguard your data. Apple also advises that if your iPhone 14 Plus has other issues, like a cracked back glass, it may need to be fixed before the camera repair can be completed. In such cases, additional repair costs could apply.

This repair program is global but may be limited to the country or region where the iPhone 14 Plus was originally purchased. It’s important to note that while this service is free, it doesn’t extend the standard warranty coverage of the device. So, for users hoping for additional protection beyond the standard warranty period, the program won’t add extra coverage.

If you already paid out of pocket to repair this specific camera issue on your iPhone 14 Plus, Apple is also offering a refund option. Affected users can contact Apple Support to discuss a reimbursement for prior repair costs related to this issue.

The repair program covers eligible iPhone 14 Plus devices for up to three years from the original retail sale date. Apple’s proactive approach here is a relief for iPhone 14 Plus users, ensuring they get the camera experience they expect from their device.