Gurugram Police arrest 5 for credit card limit scam operated from Delhi

Gurugram cyber police arrested five people after tracing a credit card limit fraud racket to Delhi. The case has widened into a probe into leaked customer data and the network behind it.

In Short

• The case began after Om Prakash lost Rs 27,000 to scammers
• Police traced the money to a digital wallet linked with Canara Bank
• Anuj Pal allegedly arranged accounts, while others ran a fake call centre

In a major breakthrough, the Gurugram Police's Cyber Crime Unit has busted a gang allegedly involved in duping people by offering to increase their credit card limits and arrested five members operating from Delhi.

The action followed a complaint by Om Prakash, who alleged that he was cheated of Rs 27,000 after fraudsters contacted him with a promise to enhance his credit card limit. During the investigation, police traced the defrauded amount to a digital wallet linked to Canara Bank.

The probe first led investigators to Anuj Pal, in whose name the digital wallet was registered. Police said questioning of Anuj helped them identify the other key members of the racket. According to investigators, Anuj arranged bank accounts and digital wallets for the gang, while the remaining accused — identified as Gaurav, Rahul and Aanchal, along with another associate — allegedly ran a fake call centre from a rented flat in Delhi and targeted credit card users.

Police said all five accused are graduates and frequently changed their locations every 15 to 20 days to avoid detection. The gang allegedly used stolen or leaked customer data to contact victims and convince them to share sensitive banking details.

A raid conducted by the Gurugram cyber cell in Delhi led to the arrests and the seizure of electronic devices and other equipment allegedly used in the fraud.

Investigators sought police custody of the accused to recover additional devices and uncover the full extent of the network. Police are also probing the source of the leaked customer data and are trying to identify the main supplier of credit card users' information.

Authorities have advised the public to remain cautious of unsolicited calls related to banking services, stressing that banks never ask customers to share OTPs, card details or other confidential financial information over the phone.

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