How Pronto’s Physical AI Pilot Raised Questions Around Consent & Surveillance

by · Inc42

SUMMARY

  • Pronto drew backlash over recording videos inside customer homes for physical AI and robotics training
  • The debate widened after startups like Snabbit and Urban Company publicly clarified they do not record inside customer homes
  • The controversy raised larger concerns around India’s home services ecosystem becoming training data infrastructure for AI and robotics firms