India’s Scale Demands Planning For Failures Beyond Your Stack: Razorpay’s Prabhu Ram

by · Inc42

SUMMARY

  • Razorpay’s SVP of engineering Prabhu Ram said companies must design systems to withstand failures in both their own technology and infrastructure controlled by other players.
  • Users expect uninterrupted payments and bookings, making resilience across external dependencies essential to delivering reliable digital services at scale.
  • Speaking at the Inc42 CTO Summit, Ram also cautioned that AI cannot make up for weak engineering foundations, including inadequate systems for monitoring performance and detecting problems.