Two States Can Now Restrict Social Media Access—Here’s What To Do Next 

by · Electronic Frontier Foundation

Last week, two federal appeals courts issued opinions that will allow Florida and Georgia to start enforcing laws that will age-gate and block young people from accessing social media. The laws do not adequately respect minors’ rights to play, speak, and learn online. More fundamentally, these laws don’t help young people stay safe online—a goal that lawmakers should pursue.

Because of the new laws, some young people will lose their ability to access lawful information, find their online communities, and even engage with school board members. Others will need parental permission to stay online. And adults will face increased demands to prove their age, which will put their privacy at increased risk simply to continue to use the services they already use. 

We opposed these laws because they threaten the free expression and privacy of both minors and adults.  Even though these lawsuits are not over, the injunctions that paused enforcement have been lifted, and the states of Florida and Georgia will now be able to enforce broad restrictions on social media use. 

The restrictions that these states will start enforcing are a setback for the rights of all internet users, but they are not written in stone. That’s why EFF is encouraging internet users - and particularly young people – to start keeping a record of how they are affected. If you are a teenager who loses access to an online discussion, can’t participate in a political campaign, or stop seeking information because you don’t want to upload personal information, document what happened. The same is true for adults who may be mistakenly blocked by age checks, and parents who may encounter obstacles to authorizing their children's use of online services. These experiences matter. They can help us show courts, policymakers, and the public what government restrictions on online expression actually cost the people who live under them. 

Hopefully, with enough proof of the expressive harms these laws cause, we can push lawmakers to rescind them. That’s why we’re encouraging folks to reach out to EFF once they’ve documented these harms. You can write to us about this issue at the email address agegates@eff.org. 

The Decisions

These two opinions, issued by the same panel from the U.S. Court of Appeals for the 11th Circuit, allow Florida and Georgia to enforce restrictions on social media accounts for people under 16 years old. The requirements differ by state. 

In Florida, the judges allowed that state’s H.B. 3 to move forward, which requires covered platforms to ban anyone under 14 from opening or keeping accounts—even with parental permission. Teenagers who are 14 or 15 can have accounts only with parental consent. To be covered, a platform has to use algorithms, allow content uploads or the viewing of other peoples’ content, and have at least one feature on a list of features the state considers bad, including livestreaming, engagement metrics, autoplay, infinite scrolling, or push notifications. These requirements effectively apply to every major social media service that young people use.

To the extent there is a silver lining in the ruling on Florida’s law, it’s that the panel recognized that H.B. 3 targets expression protected by the First Amendment. The problem is that the ruling uncritically accepts the idea that a social media service is addictive in a clinical sense, even if just 10% of users under 16 are using the platform for two or more hours per day (the standard set in H.B. 3). The court simply accepts that time spent online is a proxy for harm. The bill doesn’t distinguish doomscrolling or compulsive use from organizing a campaign, making art, or talking with friends. 

In Georgia, S.B. 351 can now be enforced. That law requires parental consent for anyone under 16 to hold an account on social media platforms. It also requires platforms to make “commercially reasonable efforts” to check users’ ages, which creates a hurdle for adults as well as under-16s. 

The ruling acknowledges that S.B. 351 “overwhelmingly applies to platforms that overwhelmingly host protected speech.” But the ruling faults the plaintiffs for not being able to show that “invalid applications substantially outweigh the valid ones.” That asks the groups challenging the law to meet a virtually impossible standard—to make their case, they would have to measure and evaluate the content hosted by all online services affected by the law. 

Both of these cases may be further appealed, and are likely to continue in the lower courts. But people in Georgia and Florida can no longer count on court injunctions to protect their access to the web. What the effects will be going forward depends on how platforms implement these new restrictions, including how they check ages and parental consent, as well as state officials’ views on these efforts. 

If you hit an age-gate while online, check out our blog post about how you might want to proceed, and our age-gating resource hub. If you want to speak out about your experience, you can talk to us at agegates@eff.org.

What is Lost

Some youth who lose their social media accounts will lose contact with friends. Others will lose access to a support group, the ability to speak out on current issues, or an audience for their artwork. More young people will be shut out of discussions about what’s going on in their school and their community. U.S. law has long recognized that people under 18 have their own rights to speak and receive information. These new laws interfere with those rights. 

The Florida opinion suggests that young people can browse the internet without an account, or use a parent’s account. But that doesn’t help those who might participate in a private group, send a personal message, or speak to an audience they have built up. Nor does it recognize the reality that in many households, young people may not have the ability to use a parent’s device, or even have healthy relationships with their parents. For parents of children under 14, the Florida law also overrides parental autonomy—even if parents wanted to allow their child on these services, they cannot do so by law. 

These laws won’t just harm younger kids. Adults and older teens will bear the cost of the new rules. In order to figure out who is young enough to not be able to join, or who needs parental consent to join, services will have to check users’ ages. That likely means asking people to submit ID or other sensitive information. Some people will be mis-classified as too young; others will decide that they’d simply rather stop participating instead of handing over even more personal data. 

Keep A Record

Between the recent Meta settlement and these 11th Circuit decisions, despite widespread opposition, age-gating is becoming a reality for the American internet. As these laws are enforced, we need to understand what they mean for the people who have to deal with them. And we need to create a record of their effects on everyone’s speech so we can push to repeal them.

If you encounter a restriction due to these laws that affects you, keep a record, ideally while the details are still fresh in your mind. Screenshots, along with notes about the date and time, the service involved, and the task you were trying to accomplish, will all be helpful. 

Did you lose an account or can’t participate? Describe what you lost. Were you using a group to organize a club, volunteer in your community, or keep in touch with friends? Did losing your account cut you off from people you wouldn’t otherwise be able to be in touch with? Even if you just used the account to access local news or follow your favorite content creator, that’s still a significant loss of your right to access information online.

Record problems with age checks and parental consent. What information did the service request from you? Were you able to provide it? Did it reject your age proof, or classify you incorrectly? If you’re a parent, were you able to give permission, and what did you have to provide? What promises did the service make about what it did with the data it collected from you? Save explanations given by the platforms or any services they employ to age gate, including any law they cite. If you are to appeal a result and choose to, keep track of those attempts as well. 

You can also document choosing to drop out. If you abandon an account or service because you’re unwilling to provide ID or other personal data, write down what you gave up, and why. You don’t need to submit sensitive information to show that you are burdened by new rules. 

You Can E-Mail agegates@eff.org

If these restrictions affect you, we encourage you to reach out to EFF by emailing agegated@eff.org and telling us more about what happened. 

EFF will continue to oppose laws that prevent adults and minors from expressing themselves online, or that push people to give up their privacy to participate in the digital world. These recent court decisions are setbacks, but they don’t settle the debate. By keeping track of people who lose access, age-check failures, and the online conversations that can no longer happen, we’ll be in a better position to challenge the worst of these restrictions, in both legislatures and courts. 

And in the meantime, EFF will keep fighting for laws that actually make us safer online—like stopping social media companies’  harmful surveillance of all internet users. We’ll continue to push for laws that empower parents, children, and all internet users to have meaningful choice and control over their online services. Those goals can make everyone safer online, while preserving our ability to speak and access information. 

Further Action 

Further Reading