The move is to eliminate almost all airport check-in fees(Image: BrasilNut1 via Getty Images)

Ryanair warning as new boarding pass rule change takes effect from November

by · NottinghamshireLive

Ryanair has provided clarification following concerns from passengers regarding the new policy of exclusively using smartphone boarding passes. Michael O'Leary, the chief of Ryanair, has addressed worries about the requirement for smartphone boarding passes to become compulsory.

From November 3, Ryanair will no longer accept printed paper boarding passes. Travellers will need to display their boarding pass via the Ryanair app instead.

The airline asserts that this change will "eliminate almost all airport check-in fees" and facilitate "direct updates from Ryanair's operations centre during disruption". O'Leary explained: "Between 85 and 90 per cent of passengers show up with smartphones.

"Almost 100 per cent of passengers have smartphones, and we want to move everybody onto that the smartphone technology."

He acknowledged the primary concern, reports Birmingham Live : "The big concern that people have is: 'What happens if I lose my battery or whatever I lose my phone?'"

Addressing this issue, he assured: "If you lose your phone, no issue. As long as you've checked in before you got to the airport, we'll reissue a paper boarding pass at the airport free of charge. But you have to have checked in before you got to the airport."

Furthermore, he added: "Also, if your battery dies or something happens, once you've checked in, we'll have your sequence number anyway at the boarding gate, we'll take you you'll get on. So nobody should worry about it."

O'Leary's advice was clear: "Just make sure you check in online before you get to the airport and then all will be fine."

Your boarding pass can be retrieved through the 'My Bookings' section on the Ryanair.com website or via the Ryanair App. If you've checked in online but misplaced your boarding pass, it can be accessed anytime on the Ryanair app.

However, if you're departing from a Moroccan airport or travelling from Tirana to the UK, a digital boarding pass won't be accepted. In these instances, you must have a printed copy of your boarding pass as digital versions will not be permitted.