Struggling Nottinghamshire care home announces closure date as search for new resident homes begins

A struggling Nottinghamshire care home will close at the end of the month, with bosses blaming it on a "lack of financial viability". Bramcote Hills Care Home, in Bramcote, made the announcement just months after being put into special measures and rated 'inadequate' following an inspection.

During the visit the Care Quality Commission (CQC) said they observed a resident who was "totally ignored" by staff as she called for help from her urine-soaked bed. Inspectors also saw a resident with dried faeces on their clothes and bedsheets who was not being supported.

Savace Limited, which runs the home, issued an apology after the findings were published on Wednesday, October 9 and said it had replaced the entire management team. Now, the home’s operator has now announced “with great regret” that it will close on January 31.

“This decision has not been taken lightly, but the board has reluctantly taken the view that the company cannot continue to operate the home due to a lack of financial viability going forward,” said a spokesperson.

The provider said it was working with Nottinghamshire County Council to rehome its residents, of which there were 49 at the latest inspection last summer. “This is our top priority,” added the spokesperson.

“Our other major priority has been to ensure that our staff have employment opportunities elsewhere, and we are pleased to announce that we have been able to secure job offers for all of them in other care homes within the Nottingham area.”

They continued: “The home has been proud to serve the local community for well over a decade, and in that time has delivered care and support to many of the most vulnerable people in our locality. It is our current residents and our staff who are our major focus at this moment in time.

“We would like to thank all residents, families, and staff for all their support over the last ten years and more, and will be doing everything we can to make any transition in care arrangements as easy as it possibly can be.” Following the release of the last inspection report in October, the CQC said it was "disappointing to see such a deterioration" in the quality of care.

Greg Rielly, CQC deputy director of operations in the midlands, said bosses had been told the CQC expects to see "rapid, widespread improvements", adding: "We will return to check on their progress and won’t hesitate to take further action if people aren’t receiving the care they have a right to expect.”