OpenAI (the company behind ChatGPT) has just signed a government charter on digital inclusion

OPENAI, THE TECH company behind the AI service ChatGPT, has signed a government charter aimed at improving digital inclusion and access to emerging technologies across Ireland.

The US-based AI firm became the latest signatory to the government’s Charter for Digital Inclusion, following a meeting between Minister of State for AI and Digital Transformation Niamh Smyth and Emma Redmond, head of OpenAI Ireland.

The charter is a voluntary initiative that encourages companies and public bodies to promote digital skills, improve accessibility, and support people who may struggle to engage with new technologies as AI and online services become more widespread.

As part of the move, OpenAI has committed to a number of pledges under the charter, including investing in staff upskilling, embedding digital inclusion principles into its products and policies, and supporting government-led programmes focused on digital transformation.

Smyth said the charter was about ensuring technology “serves everyone in our society”.

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“OpenAI’s participation in the Charter reflects the type of collaborative approach we need, bringing together businesses of all sizes, public bodies, and communities to deliver real, tangible benefits for all,” Smyth said.

“By supporting SMEs and communities in their digital journey, we create a more resilient and inclusive economy where everyone can thrive.”

Redmond said that OpenAI wanted people and businesses across Ireland to be able to engage with AI “safely, confidently and beneficially”.

The company opened an office in Dublin in 2023, which has served as the company’s European headquarters and employs around 50 people.

“OpenAI is proud to further support Ireland’s vision of a digital future for all. We believe AI can expand opportunity, not limit it,” Redmond added.

The Department of Enterprise said the charter forms part of a wider effort to reduce the digital divide and ensure more people can participate in Ireland’s digital economy.

There’s no legal obligation attached, but signatories are expected to show they are actively working to make digital services more accessible, safer and easier to use. 

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