Microsoft outage now 'resolved' — latest updates as 365, Outlook and Teams return

2026-01-23T17:34:49.870Z

"Outages are expected conditions"

When these major events pop up PR tend to reach out with quotes that often aren't relevant or are promoting their business in the wake of an outage.

However, one rep sent us an argument from Cockroach Labs CEO Spencer Kimball who argues that companies like Microsoft, AWS and Verizon are not prepared for the current always-on internet that we live in.

"When a widely used service like Microsoft 365 experiences a cascade of failures across Outlook, Teams, and other apps, it highlights a core truth: most cloud systems are still designed around steady‑state assumptions. In today’s always‑on world, outages aren’t rare edge cases — they’re expected conditions. Resilience must be intentionally engineered, because single‑region dependencies, tightly coupled services, and monoculture infrastructure are exactly what turn localized problems into mass disruptions."

We will need to do more research but this may be true and something that leads to more structural outages.