What to Say—and Not Say—to Someone Having Intrusive Thoughts

by · TIME

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Narrated by TIME AI.

Have you ever had a disturbing thought pop into your head out of nowhere—something you'd never consider actually doing?

Intrusive thoughts are unwanted thoughts, images, or urges that can feel upsetting, confusing, or wildly out of character. They're more common in people with obsessive-compulsive disorder (OCD) but can happen to anyone, and they can involve everything from violence and sex to religion, relationships, and the fear of having done something wrong.

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Many people are able to brush off the occasional intrusive thought and move on quickly. People with OCD, on the other hand, can get stuck trying to figure out what the thought means—and whether they might act on it. “We stop and we treat that thought as super important and meaningful,” says Alissa Jerud, a clinical psychologist and clinical assistant professor of psychiatry at the University of Pennsylvania.

Intrusive thoughts can feel especially disturbing because they often involve someone or something the person cherishes. “We tend to have intrusive thoughts about the things we care most about,” Jerud says.

Some of Jerud’s patients have kept their intrusive thoughts to themselves for 20 years before telling her. They might be thinking: “Why am I having these thoughts? What does it say about me? Maybe I’m a monster,” she says.

A calm, compassionate response can make it easier to keep talking. “It can help them feel like there’s hope,” Jerud says. “Maybe I don’t have to beat myself up for having these thoughts in the first place.”

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Here’s what to say if a loved one tells you they’re having intrusive thoughts. 

Start with, “I’m so glad you shared this with me”

Start by thanking your friend for trusting you. Skip responses like “How could you think that?” or “Don’t say that,” which can reinforce the shame they’re already feeling.

It’s helpful, too, to make it clear that what they told you won’t affect your relationship: “This doesn’t change how I think about you,” suggests Madeline Thompson Smith, an Atlanta-based licensed professional counselor who specializes in OCD. Then acknowledge how upsetting the thoughts sound: “That sounds really scary to have stuck in your head.”

Pay attention to how you sound and look, too. A warm invitation to explain more can feel like judgment if you’re staring intensely or using a sharp tone. If you look startled, acknowledge it instead of hoping they didn’t notice. Kimberly Leonte, a psychologist in Boston who specializes in OCD, suggests wording it like this: “I guess I wasn’t expecting that, but I want to hear more.”

Offer support without repeatedly reassuring them

When someone you love is distressed by an intrusive thought, reassuring them can feel like the kindest thing to do. But if they keep coming back with the same question, answering it again and again can become part of the OCD cycle.

Say your partner keeps asking whether an unwanted thought means they’re dangerous. You reassure them, they feel better, and you both get back to your evening. Until another question arrives: But what if you’re wrong? What if they didn’t explain the thought accurately enough? Next thing you know, they’re asking for reassurance again.

A single reassuring response isn’t necessarily a problem, Thompson Smith says. The concern is when seeking reassurance becomes a compulsion—a behavior someone feels driven to repeat to relieve their distress. Each answer briefly helps them feel better, but it leaves them needing another answer when the doubt returns.

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Instead of debating what the thought means, acknowledge how they’re feeling and express confidence in their ability to get through the discomfort. Thompson Smith suggests: “I know this feels really uncomfortable right now. I’m not going to help you go down the rabbit hole, but I’m happy to sit with you while it’s hard.”

If reassurance has become a routine between you, talk about changing it together, ideally with guidance from their therapist. Abruptly refusing to answer can leave your loved one wondering what happened. “It’s tough if the person’s used to getting reassurance, and you just stop giving it and they don’t know why,” Leonte says. Instead, discuss how you’ll respond the next time they ask—and make sure you both understand why you’re trying something different.

Meanwhile, aim to avoid suggestions like “Just stop thinking about it” or “Replace it with a happy thought.” Besides being considerably easier said than done, trying to force an intrusive thought away can keep someone preoccupied with whether it’s gone yet.

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Ask whether they want you to listen or help

Find out what your loved one wants from the conversation. They might be seeking support in taking a step toward getting mental-health help, or they may simply want you to know what they’ve been going through.

“Do you want me to just listen, or do you want help figuring out what to do next?” Thompson Smith suggests asking. If this is the first time they’ve said their intrusive thoughts out loud, they might not be ready to discuss next steps.

If they’re already in therapy, ask how you can support what they’re learning: “What would your therapist recommend trying right now?” Leonte suggests asking. If they’re interested in learning more about intrusive thoughts but feel overwhelmed, you could offer to read about them together.

Sometimes, they simply want someone to listen. Your loved one might be telling you because “they just don’t want to be alone in this, and you can help them hold it,” Thompson Smith says. Or they may need to know “you’re not gonna judge me or people aren’t gonna run away if I start trying to be open and get help.”

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Know when intrusive thoughts call for professional help

If unwanted thoughts are causing significant distress or interfering with daily life, offer to help your loved one find a therapist. Keep it low-pressure: “If you ever want me to help you find a therapist, I’d be happy to do so,” Jerud suggests saying.

For OCD, look for a therapist trained in exposure and response prevention, or ERP, Jerud suggests. It helps people learn to tolerate intrusive thoughts without turning to rituals like repeated reassurance. The International OCD Foundation maintains a directory to help people find one.

There’s also an important distinction between an unwanted thought about harm and wanting or intending to act. Don’t assume that every disturbing thought is benign, Thompson Smith says. If you’re unsure what someone means, ask calmly and directly: “Is this a thought that scares you, or something you want to do?” If they describe wanting to act, ask about plans and help them get professional support right away.

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Keep being the friend you’ve always been

After someone opens up about their intrusive thoughts, keep treating them like you always have. Send the ridiculous meme, ask whether they’re still coming to dinner, and keep including them in the things you usually do together.

People often fear that sharing their intrusive thoughts will change how others see them, Thompson Smith says. Pulling away—or asking about their mental health every time you talk—can leave them wishing they’d kept quiet.

You might get frustrated or struggle to find the right words, Leonte says. If you react in a way you regret, apologize and let them know you’re still there for them. “No one’s perfect,” she says. “The goal isn’t to be perfect, it’s just to be supportive.”