Microsoft's recent global outage marks one of the major tech disruptions in recent times, taking down key services such as Outlook, Teams and Copilot for more than 24 hours and affecting businesses and airlines worldwide. Here's what caused the failure, how Microsoft restored services and what the company says about the current situation.

Microsoft said unexpected server failures disrupted Outlook, Teams, Copilot and other services. The outage also affected Microsoft 365 connectors used by OpenAI and Anthropic, disrupting connections and the functioning of AI tools.

Microsoft Outlook outage hits users worldwide as Microsoft says it is working to reduce connectivity errors. Read more at straitstimes.com.

Microsoft Outlook outage hits users worldwide as Microsoft says it is working to reduce connectivity errors. Read more at straitstimes.com.

Microsoft Outlook outage hits users worldwide as Microsoft says it is working to reduce connectivity errors. Read more at straitstimes.com.

Microsoft Outlook outage hits users worldwide as Microsoft says it is working to reduce connectivity errors. Read more at straitstimes.com.

Microsoft Outlook outage hits users worldwide as Microsoft says it is working to reduce connectivity errors. Read more at straitstimes.com.

Microsoft attributed the connectivity issues to "elevated load" on its infrastructure across multiple regions.

Microsoft attributed the connectivity issues to "elevated load" on its infrastructure across multiple regions.

Microsoft attributed the connectivity issues to "elevated load" on its infrastructure across multiple regions.

Microsoft attributed the connectivity issues to "elevated load" on its infrastructure across multiple regions.

Microsoft attributed the connectivity issues to "elevated load" on its infrastructure across multiple regions.

Microsoft says it is not aware of any malicious activity causing the global outage, as it continues efforts to identify the underlying problem and restore affected services.