The Kiosk That Taught Kenya To Trust Digital Money Is Dying
Free Reads The Kiosk That Taught Kenya To Trust Digital Money Is Dying By Henry Nzekwe | September 24, 2026 It’s not uncommon to hear that Kenya’s mobile money revolution has about as much to do with technology as with hundreds of thousands of small shops, kiosks, and street corners where a generation of Kenyans learned to trust digital money, one deposit and withdrawal at a time. That network is now shrinking. Communications Authority of Kenya data show registered mobile money agents fell 5.6% between March and June, from 602,470 to 568,463. The decline came even as mobile money subscriptions climbed to 54.01 million, pushing penetration to 101.3%. More Kenyans are using mobile money than ever, but fewer are using agents to do it. The two numbers tell the same story from opposite ends. Mobile money is succeeding so thoroughly that it is beginning to make its own physical infrastructure redundant. For nearly two decades, agents were the human API connecting cash to digital wallets, especially where bank branches…
24 Sep 12:55 · WeeTracker